5

I received your phone message today and knew that I had an email from you but so "busy" that I am now trying to catch up a little. I am "retired". Haha. So now you have my message and I won't bother to call. Thank you all is well. Loved the cool last week for sure. Ellen

5

Always an honest assessment of what needs to be done and when.

4.5

Exceptional Customer Care. Dan was amazing. Repairs were as promised. Price was as quoted. Shuttle service is A++, focused on client needs. APP based inspection and findings made it easy. Taking other car for service today.

5

Great service.

Dear Deanna, Thanks so much for your 5-star rating and for bringing your Ford Edge to us last week for air conditioning repair. What a steamy week we had - we definitely hope you'll be cool for the rest of the summer! Please let us know how we might service your vehicle in the future with any maintenance or auto repair. Until then, we wish you well - enjoy the rest of the summer! Best regards, Jeana Babcock

- Babcock Auto Care
5

Great service!

5

Excellent work by knowledgeable staff. Done on time and within budget. Definitely will be a return customer. 5 stars

5

As somebody who doesn't know much about cars, I needed to find a shop that was going to be honest and caring. Babcock went above and beyond helping me get my car on the road. I now won't let anyone else touch my car. I know when I take it in, they will honestly tell me what I need to have done now, and what can wait until next time. When something breaks on my car, they always make time to get me in and back on the road, keeping my car safe for me and my children. Their waiting room is comfortable, and with free coffee and wifi, I'm able to work while I wait.

Katey, Thank you so much for your review - your words are music to our ears - this is exactly how we want our guests to feel! Thank you for allowing us to provide all maintenance and auto repair on your Ford Fusion. We know you have many options for auto repair in Rochester, MN - thank you for choosing us, continuing to trust us and being loyal to us! Please let us know how we can help in the future. Warm regards, Jeana Babcock

- Babcock Auto Care
5

I have been taking my vehicles to Babcock for the past 5 years (one is a high mileage full-size SUV, the other is a German performance car). I consistently get superb auto maintenance and service from Babcock. Keep in mind that they are expensive, but you get what you pay for.

Dear Paul, Thank you so much for your review and for allowing us to provide auto repair and maintenance on your BMW 645Ci and Toyota Sequoia over the years. We realize that there are many options of mechanics in Rochester - thank you for choosing us! As always, we use quality parts and fluids to best care for your vehicles and we employ some of the best mechanics in the area committed to providing accurate and honest recommendations and service. We also have the best warranty of 3 years/36,000 miles. We are glad you know the value you receive from us and continue to choose us as your trusted auto repair in Rochester. Also, thank you for taking advantage of our Rewards Program designed to reward our loyal customers with discounts! Sincerely, Jeana Babcock

- Babcock Auto Care
5

Stellar service with follow up texts and phone calls. Really appreciated the photos as I am more of a visual learner. Appreciated the shuttle service and the very kind and considerate driver. I felt like a valued customer and as a female I felt my concern was totally valued and at no time did I feel any type of gender bias. I will have no hesitation in returning for another service opportunity nor will I hesitate in recommending Babcock to my family and friends.

5

Had my tires installed at Discount Tire, had them rotated 5k miles there later. A weight must've been knocked off during that rotation, had bad wheel shake over 60mph. Took back to Discount Tire, and not only did they not fix the balance issue which persisted, they also pushed the caliper cover into my rotor, causing a horrible grinding noise. Drove directly to Babcock and not only did they fix the caliper cover issue caused by DT, I also paid them to rebalance the tires properly, and now my vehicle is back to gliding along at a nice 75mph on the freeway with no issues. During the whole process, Ben and the other staff there at Babcock were professional, courteous and knowledgeable. As a guy that usually does his own wrenching, it's nice to be able to trust the few other people that touch your vehicle. 5/5 stars, would recommend. And while the tire prices at DT were fine, maybe it's worth the $20 to pay someone else to rotate them, like Babcock. =)

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