I took my wife’s car in because her brakes went completely out. Babcock took it in and went above and beyond for us. Here is the thing everyone always complains because Babcock is kinda of expensive for a mechanic shop, and I understand that but since I have been living in Rochester MN, for the last 6 years I have taken my vehicles to 3 other mechanic shops and I have always had to go back to get it re fixed or they messed something else up, but when I first came to Babcock about 2 years ago I was greeted and walked through ever step of the way and I have never had to take my vehicles back to them to fix the same issue, they are trusting and kind people that work there, they truley do care about you snd your service and honestly I would much rather pay more to make sure it gets done right instead of having to keep taking my vehicles back because other shops just don’t care enough, you get what you pay for here at Babcock and that’s quality work and people you can trust.
Tim, Thank you so much for sharing your experiences with us! We truly appreciate your kind words and are glad to hear that we consistently exceed your expectations. We Care for People & Fix Cars … and this includes doing all we can to go above and beyond for our customers – we’re delighted that you felt we deliver! We understand that we are not the cheapest auto repair shop, but we firmly believe in providing quality work and ensuring that the job is done right the first time. It's wonderful to hear that you haven't had to come back to us for the same issue and that you trust our team. Priceless! We take pride in our customer service, and we make it a priority to greet every customer warmly and guide them through the process. We genuinely care about our customers and their vehicles, and we're thrilled to know that our efforts have made a positive impact on you. Thank you for choosing Babcock Auto Care for your automotive needs, and for recognizing our dedication to quality workmanship and trustworthy service. We value your business and look forward to serving you and your vehicles in the future. If there's anything else we can assist you with, please don't hesitate to reach out. -Team Babcock
- Babcock Auto Care