5
Very friendly! Great payment options! I was able to do an extended payment option which was what made my decision easier to go to babcock! When I first came in to get my car checked, they told me an hour, but it took 2 and when I got it fixed the next day it look an hour longer then they said. So that’s the only reason I didn’t give a five stars, but great place to go! Also they took pictures of my car and showed me the broken parts and I love that, because I don’t look under my car or know much about cars so they explained everything to me and showed me the actual things worng not just telling me they were wrong.
Marissa, Thank you for choosing us to service your 2007 Chevrolet Impala on December 20th & 21st. On behalf of our entire team, I'd like to apologize for the delay in completing the services at both of your visits. Your time is valuable and though, sometimes diagnosis and vehicle repairs take longer than anticipated, we understand that it can put you in a bind - especially during the holidays. For this, we are truly sorry and will strive to provide more expedient service in the future. We appreciate your feedback with this. As you know, your suspension is very important for your safety - thank you for allowing our team to replace the control arms, stabilizer links, tie rod and align your Chevy Impala for best handling, tire life and gas mileage! In completing service on your transmission as well, we trust your car is running well for you now. We are grateful you were able to take advantage of our financing and that you felt educated and well cared for with our digital inspection and explanation of findings. Please let us know how we might be of assistance to you in the future - so that we can exceed your expectations! May you be blessed in the New Year! Sincerely, Jeana Babcock
- Babcock Auto Care