5

Very thorough work on air conditioning.

5

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5

Brad and Matt at the Rochester Babcock Auto has been a huge help with getting our fleet trucks in for repairs and maintenance, they pick up the trucks and drop them off for us. I never have to worry about the details as I know Babcock's Fleet team has my companies best interests in heart. They make service so painless, it takes one call or text and Brad gets it done!

5

We utilize Babcock Auto Care to manage all of our fleet vehicles, roughly 20 vehicles of various makes and models. The team at Babcock has done an exceptional job ensuring our fleet experiences minimal down time with exceptional work. Brad, who handles our fleet, exceeds our expectations with communication and customer service.

Bill, Thank you so much for taking the time to leave this review for our team regarding your fleet vehicles! We greatly appreciate the opportunity to manage and maintain your large fleet of vehicles. It's wonderful to hear that our team at Babcock Auto Care has been able to meet and exceed your expectations. Managing a fleet of vehicles can be challenging, but we are committed to providing exceptional service to ensure minimal downtime for your vehicles. Brad is excellent at this as well as working with the rest of our team to make things as seamless as possible for you. We understand the importance of keeping your fleet running smoothly and efficiently, and we're glad that our work has been exceptional in meeting those goals. We believe that clear and timely communication is vital when it comes to fleet management, and we're committed to providing the highest level of service in these areas. We are certainly glad you have felt our care, efficiency, and attention to details! Thank you again for entrusting your fleet vehicles to us. We appreciate your business and the opportunity to serve you. If there's anything else we can do to support your fleet maintenance needs, please don't hesitate to let us know. We look forward to continuing our partnership and providing exceptional service for your fleet vehicles. -Team Babcock

- Babcock Auto Care
5

We use Babcock for our fleet maintenance. Brad offers great service with outstanding communication

Jared, Thank you for taking the time to share your feedback! We appreciate your trust in Babcock for your fleet maintenance needs. Brad is an integral part of our team, and we're thrilled to hear that he has provided you with great service and outstanding communication. Maintaining a fleet of vehicles can be a complex task, and effective communication is crucial for a smooth operation. We understand the importance of keeping you informed about the status of your fleet vehicles, as well as any necessary repairs or maintenance. Brad is dedicated to ensuring clear and timely communication, and we're delighted that his efforts have made a positive impact on your experience with us. We're grateful for the opportunity to serve you and your fleet, and we'll continue to strive for excellence in our service and communication. If there's anything else we can do to assist you, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to continuing our partnership with you. -Team Babcock

- Babcock Auto Care
5

I took my wife’s car in because her brakes went completely out. Babcock took it in and went above and beyond for us. Here is the thing everyone always complains because Babcock is kinda of expensive for a mechanic shop, and I understand that but since I have been living in Rochester MN, for the last 6 years I have taken my vehicles to 3 other mechanic shops and I have always had to go back to get it re fixed or they messed something else up, but when I first came to Babcock about 2 years ago I was greeted and walked through ever step of the way and I have never had to take my vehicles back to them to fix the same issue, they are trusting and kind people that work there, they truley do care about you snd your service and honestly I would much rather pay more to make sure it gets done right instead of having to keep taking my vehicles back because other shops just don’t care enough, you get what you pay for here at Babcock and that’s quality work and people you can trust.

Tim, Thank you so much for sharing your experiences with us! We truly appreciate your kind words and are glad to hear that we consistently exceed your expectations. We Care for People & Fix Cars … and this includes doing all we can to go above and beyond for our customers – we’re delighted that you felt we deliver! We understand that we are not the cheapest auto repair shop, but we firmly believe in providing quality work and ensuring that the job is done right the first time. It's wonderful to hear that you haven't had to come back to us for the same issue and that you trust our team. Priceless! We take pride in our customer service, and we make it a priority to greet every customer warmly and guide them through the process. We genuinely care about our customers and their vehicles, and we're thrilled to know that our efforts have made a positive impact on you. Thank you for choosing Babcock Auto Care for your automotive needs, and for recognizing our dedication to quality workmanship and trustworthy service. We value your business and look forward to serving you and your vehicles in the future. If there's anything else we can assist you with, please don't hesitate to reach out. -Team Babcock

- Babcock Auto Care
5

Fantastic job in diagnosing and repairing our vintage car and I was impressed with the efficiency the know how and the eye for detail Very good job and great team

Daniel, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. Our team takes great pride in their expertise and attention to detail, especially when it comes to vintage cars. We understand the value and uniqueness of these vehicles, and we strive to provide the best possible care and repair services. Efficiency is one of our top priorities, and we're glad to know that you were impressed with how quickly we diagnosed and repaired your car. We believe in delivering timely solutions without compromising on quality. We also appreciate your recognition of our team. We have a dedicated team who is passionate about what we do, and work together to ensure that every customer receives excellent service. Thank you again for your positive feedback. We're grateful for the opportunity to work on your vintage car and we look forward to serving you in the future. If you have any further needs we would be happy to assist! -Team Babcock

- Babcock Auto Care
5

Great service and shuttle. I always feel safe getting my car serviced at Babcock.

5

I’ve been taking my two cars to Babcock Auto for over a year now. My Saturn had a tricky front strut recently that needed replacement a 2nd time. They stand by their work and warranty. The tech determined one specific part needed to be a much stronger material. My cars are well cared for and I feel safe.

5

great

We are PositiveWe Respect OthersWe provide QualityWe practice IntegrityWe work with Efficiency

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