5

My car engine completely broke down and Babcock found me a new engine with 88,000 miles on it and got my car fixed a week earlier than expected. Their customer service was extremely helpful at every step of the way. I used to come here all the time and that is going to be the case again moving forward.

5

Thanks so much for fixing the breaks, was a job well done on such short amount of time my truck sat in over a foot of water, this spring that was in my garage with all the spring flooding water came in and drove truck early spring and hadn't drove it in awhile which the breaks was pulling from side to side very bad smell, thanks again for the great job Michael

5

Thanks great service

5

Very professional - even took the time to show me the charts on the corrected alignment of my tires.

5

Exceptional customer service, and a business that can be trusted to be honest.

5

They were able to find out what was wrong with my SUV in a timely manner and get it fixed just as fast! Was so estatic to hear they had a shuttle for me at the shop. It was awesome to not have to struggle my way to finding a ride from the shop and then back to my SUV when it was fixed. It made the whole fact I was far from home with a broken car so much less stressful.

I wish I knew your name so I could properly thank you! We are so glad to hear your experience with us pleased you and you appreciated our free shuttle service. Broken cars are very stressful - we know you have many options for auto repair shops in Rochester - thank you for choosing to bring your car to us! Our entire team - from our mechanics to our service advisors and support staff appreciate you taking the time to write your feedback and for entrusting us with your vehicle. Sincerely, Jeana Babcock

- Babcock Auto Care
5

They were able to find out what was wrong in a timely manner. I was amazed to hear that they had a shuttle for me and that I didn't have to struggle to find a way to my in town residence. It made my whole crummy situation of a broke car when I was away from home so much less stressful.

5

Excellent service. Even though Express Lane is gone, tjey git me right in and out quickly.

4

Great service and beautiful waiting area.

5

Very courteous and friendly.

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