Top 1% in the nation

Chris (Chubby) Fredrick | Babcock Auto Care

Chris (Chubby) Fredrick is the CEO and founder of the Automotive Training Institute (ATI). For over 20 years, ATI has been the premier automotive business consulting, training and coaching provider to auto repair shops all over the United States and Canada. ATI consults over 1500 of the best auto repair centers in the world. ATI recognized Babcock Auto Care as not only the best auto repair shop in Rochester, MN but also one of the top twelve shops across the nation—making Babcock Auto Care rated at the top 1% in the nation in 2017. This significant accomplishment puts Jeremy and Jeana Babcock as well as the entire team at Babcock Auto Care in an elite group of auto service providers that will give their customers best of class service.

You may wonder what criteria ATI bases their evaluation on. ATI evaluates customer service, sales, policies and procedures, business culture, management and commitment to improve and grow. ATI begins with their base of over 1500 independent auto repair shops across the US and Canada they then narrow this number down to determine who qualifies in the Top 150 then Top 75 followed by 50 and 25 while finally determining the top 25 shops. For four years, Babcock Auto Care has been one of the top 25 shops at ATI but has finally moved into the top 12 in 2017.

Jeremy and Jeana along with their entire team of ASE certified technicians, Service Advisors, and support staff are proud to be considered the Best Auto Repair Shop in Rochester, MN and nominated top twelve in the nation. We have worked hard to grow our auto repair shop over the years into one that not only provides a great place to work but also a great place for our customers to be cared for as our team takes care of their vehicle – car, truck or SUV. As a dynamic center, we service all makes and model vehicles. If you are looking for the Best Auto Repair facility in Rochester, you’ve found it at Babcock Auto Care. It is our joy to “Care for people and fix cars”. Click here to see other awards and recognition achievements Babcock Auto Care has won.

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Words from our clients:

Customer service was great and follow up details about my vehicle while it was in the shop were very helpful. Emails with attached pictures and details was a first for me and the shop contacted me regarding services needed rather than just fixing it and charging me. I knew everything going on from drop off until pickup. The shuttle service was also very helpful!
Dustin Lowy
5
Very professional, helpful, and knowledgeable. I was kept Informed of the progress of the repairs, and explained everything well.
Miller,Ron Miller
5
Babcock Auto Care, without exception has always gone above and beyond in the service of my family's vehicles. Ever helpful, understanding, knowledgeable, and professional are their service reps and techs. Jeremy and Jenna Babcock, and staff, I personally thank you for all you have done to keep our family's cars safe and running on the roads.
Mike Tesulov
5
Replaced my tie rods. Needed allignment. Guys did a great job with state of the art technology. Car drives great. Fast and friendly service
Trenton Thorpe
5
Babcock will forever get my service. I went in for an oil change before I left to go out of town, and Babcock made sure my trio went smoothly by finding some other issues that would have been catastrophic on a long car ride. I appreciate their thoroughness and and helpfulness.
Gregory Jacob
5
Babcock auto staff did a great job diagnosing the problem with my vehicle, was honest, and gave me clear options on how to fix the problem.
Robert Elwood
5

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