Car diagnostics

You might wonder: “What’s wrong with my car” when you hear, feel, smell, or see symptoms that develop. Is the check engine light on? Is the check engine light always on, or is it intermittent? Is the check engine light flashing? Are there other warning lights on? Do you hear strange noises—clunking, creaking, clicking, squeaking, popping, grinding, or squealing? Do you feel strange feelings—vibrating, shaking, pulling, abnormalities when steering or breaking? Under what conditions do you feel any of these? Do you smell smoke, burning, exhaust, fuel, mold, or sulfur scents?

All cars are different. All symptoms are important to report to your mechanic in Rochester, MN. Be sure to notate when symptoms occur and under what conditions.

Diagnosing a vehicle is not always an easy task. Often motorists believe the mechanic simply hooks up expensive diagnostic equipment and the scan tool automatically reveals what is wrong with your car. This is not the case.

At Babcock Auto Care, we want to be sure we diagnose your car correctly. Our Service Advisor will communicate all of the symptoms you describe to our mechanic. He will then take your car for a test drive to assess the entire vehicle for himself. He will try to duplicate the symptom(s). Following this, our expert, Master Certified mechanic will hook up scan tools where indicated and use their knowledge as well as other testing to diagnose the cause of the problem. Our mechanics are among the best in diagnostic abilities! 

We are PositiveWe Respect OthersWe provide QualityWe practice IntegrityWe work with Efficiency

Words from our clients:

Babcock Auto Care, without exception has always gone above and beyond in the service of my family's vehicles. Ever helpful, understanding, knowledgeable, and professional are their service reps and techs. Jeremy and Jenna Babcock, and staff, I personally thank you for all you have done to keep our family's cars safe and running on the roads.
Mike Tesulov
5
Friendly, prompt, and transparent. Available and happy to answer questions on the diagnostic report that they text/email you. They offer further services and explain them well, but do not pressure you to opt for these services.
Brian Johnson
5
Brian, Thank you so much for your review and your first-time visit to us for auto repair in Rochester, MN! We are passionate about providing excellent service and we are glad you felt that when you brought your 2014 Toyota Tacoma in for an oil change and BG service. Please let us know how we can take care of your vehicle in the future! ~Team Babcock
I feel like family there. You know they really care about you and offer solid advise.
Jason Carey
5
Your front desk and courtesy car driver are the best. You honor your warranties and that speaks a lot.
Tom Miller
5
Very happy with the complete service I received. I especially liked the online report of my service with pictures of the service items that need replacement.
Jim Miesbauer
5

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