Our Shop—how it came to be and who we serve
With many years of automotive repair experience, we opened our first shop in Rochester, MN with partners in 2002. After much prayer and consideration, seeing that our goals were no longer the same, we dissolved the partnership in March of 2011. With support and encouragement from our loyal customers, family
Our Family and who we are
We (Jeremy and Jeana) have been married since 1997. We have 4 children. Our oldest, Jake is in the US Marines and is currently serving his eighth year. Our second son, Jayden started his Freshman year at Illinois Tech in Chicago this fall. Our youngest two children—Jace and Briella are in High School in Byron. We work hard to balance our family at home and our family at the shop—always doing it the best we can, even if we sometimes fail. Through our journey as husband and wife, as parents and as business owners, we rely on the help of our Lord and Savior Christ Jesus to get us through each day, learning from our failures and striving to grow and be better. It is our goal to work in whatever we do as if doing it for the Lord (Col 3:23-24). We’ve had many challenges but also many blessings—our children, our business family and our customers who entrust their vehicles to us.
Our culture—beliefs, purpose
Building Relationships One Vehicle At A Time!
WE CARE FOR PEOPLE AND FIX CARS
We live by the 4 Cs -Concern, Cause, Correction & Confirmation
We are POSITIVE
We RESPECT others
We provide QUALITY
We practice INTEGRITY
We work with EFFICIENCY
Our Advisors—their commitment to customer satisfaction
As a family owned and operated business, we personally work hard, along with our team and strive for 100% customer satisfaction. Our team consists of friendly and knowledgeable Service Advisors who are the bridge between our customers and the technicians that service their vehicles. They are the relationship builders as they listen to each customer and the reason for their visit, relay this to the technician and then advise the customer of what is needed to repair any issues as well as help them schedule and prioritize any maintenance services needed.
Our Technicians—delivering quality service
Our team of experienced and well educated ASE Certified and Master Certified technicians use their skill and
Our Express Lane—for customer convenience and healthy cars
As time evolves, so has our Express Lane. Our Express Lane model started five years ago with a manager and full staff to service your car in a
Our Facility—for customer comfort and ease
In addition to having the best automotive team in Rochester, we have designed our facility with our customer’s comfort in mind by creating a cozy lobby, free wifi, and a children’s play area. We also understand that our customers may not have the flexibility to wait for automotive repairs. Therefore, we also offer a free shuttle service—our friendly drivers are happy to get our customers to their home or workplace anywhere in Rochester.
Babcock Auto Care
Babcock Auto Care
14512 Lee Rd
Rochester, MN 20151