New Store Hours As of August 1st, 2016
Saturday-Sunday: Closed (Please see note below)
For your convenience, we offer a Secure Drop Box after business hours! It’s located at the front of our building on the Service Door.
Directions are inside the Drop Box:
- Open the front of the box
- Fill out an envelope
- Sign the authorization
- Place the keys in the envelope
- Drop in the secure slot
- We will retrieve the keys in the morning and contact you.
A Note From Jeremy & Jeana
We would like to start off by thanking all of you for your loyal patronage over the last 5 years or if you were with us at our previous shop, for the last 15 years! After months of deliberation, we have decided to change our hours of operation at Babcock Auto Care.
Because of you we have built a very successful business. We have made many friends and built great relationships through the years. We cherish those relationships very much. Unfortunately, being open 6 days/week makes it difficult to provide 100% service, 100% of the time to 100% of our valued customers. Each of our business team members works a 5-day work week even though we are open 6. So there are days of being short-staffed which adds extra pressure to other team members those days. Additionally, time with our family has suffered and has become second on many occasions. It is for these reasons that we have decided to close Saturdays.
Through much consideration and prayer over the past months, we have envisioned how this change will not only bless our entire business family but our customers as well. To have a full, dedicated staff Monday thru Friday without any one person having to take the burden of a teammate being off, we believe we can provide excellent service consistently. Also, this will enable our entire team to be more efficient and productive as they all work together after having two rest days in a row with their families.
When we informed our team of this decision we had an overwhelming positive response. It was a great gift to see how happy everyone was about our decision and confirmed to us that it was the right one.
We hope this will not be an inconvenience to any of you and that you will continue to allow us to service all of your automotive needs. It is our goal to offer even better and more efficient service during the week as we will have a full crew every day. We are dedicated to do everything we can to offer you the service you expect and deserve. We truly appreciate your understanding of our decision.
As of August 1st, 2016, we will be open Monday through Friday from 7:00 am to 6:00 pm. Thank you for your loyalty, support, trust and confidence in the past and in the future. We look forward to continuing to Build Relationships One Vehicle At A Time as you allow us to care for you and your vehicle(s)!
Jeremy & Jeana Babcock
P.S. We encourage you to take advantage of our after-hours drop off service as well as easy scheduling through our new website or by calling or emailing us. Of course we will continue to offer our shuttle service during all business hours and have discounted rental car rates for you. Walk-ins are always welcome as we will have a full team Monday through Friday eager and ready to serve all of your automotive repair and maintenance needs.
14512 Lee Rd
Rochester, MN 20151